Thank you for choosing our kitchen products website store. We strive to provide you with a seamless shopping experience, including prompt and reliable shipping services. Please review our shipping policy below:
1. Processing Time:
– Upon receiving your order, we will process it within 1-2 business days. This includes verifying the payment, confirming product availability, and preparing the package for shipment.
2. Shipping Methods:
– We utilize reputable shipping carriers to ensure the safe and timely delivery of your kitchen products. The specific carrier will be selected based on the destination and package weight.
– We offer standard shipping for all orders within our shipping coverage area.
3. Shipping Coverage:
– We currently provide shipping services within India and abroad. Please note that we do not ship to P.O. boxes. Kindly provide a valid residential or commercial address for delivery.
4. Shipping Duration:
– Our goal is to deliver your order within 7 business days from the date of purchase. However, please note that delivery times may vary based on factors such as your location, product availability, and unforeseen circumstances beyond our control.
– In case of any significant delays, we will notify you promptly and work to resolve the issue as quickly as possible.
5. Shipping Costs:
– We offer free shipping on all orders. There are no additional charges for standard shipping within our shipping coverage area.
6. Order Tracking:
– Once your order has been processed and shipped, we will provide you with a tracking number via email. You can use this number to track the progress of your shipment on the carrier’s website.
7. Delivery Attempts:
– Our shipping carrier will make multiple delivery attempts to ensure your package reaches you. If the carrier is unable to deliver the package, they may leave a notification for you to arrange an alternative delivery option.
8. Incorrect or Incomplete Addresses:
– It is essential to provide accurate and complete shipping information during checkout. We will not be responsible for any delays or misdeliveries caused by incorrect or incomplete addresses. Please review your shipping details carefully before finalizing your order.
9. International Shipping:
– At the moment, we do not offer international shipping. We apologize for any inconvenience caused and hope to expand our shipping coverage in the future.
10. Lost or Damaged Packages:
– While we take utmost care in packaging and handling your order, unforeseen circumstances during transit may occasionally result in lost or damaged packages.
– In the event that your package is lost or arrives damaged, please contact our customer support team immediately. We will initiate a thorough investigation and work with you to find a suitable solution, which may include replacement or refund, based on the circumstances.
If you have any further questions or require assistance regarding our shipping policy, please feel free to contact our customer support team. We are here to help ensure your shopping experience with us is a delightful one.